Error message(Korean language support package)

[jbrady730]

I receive the following error message when I try to add a comment:

An error has occurred that may be fixed by installing the latest version of the Korean language support package

I have tried the "Repair Installation" but it has not worked. I also only use the English language when I use this program

[AkanchhaS · Accepted solution]

Hi Jbrady730,

I assume, you are experiencing this problem with a specific document when you are trying to add comment.

You may try installing the Font Pack-

Windows- Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Windows

Mac- Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh

Let us know if it still doesn't help.

Regards,

Akanchha

[jbrady730]

Thank you for the quick response, adding the font font package solved the problem. Never experienced this problem until the last update to 2015.023.20070.

[aissss]

Hi, I have encounter this problem too! However, the page is not functioning when I try to click the link given abot for window. May I know how can i fixed this? Thanks