Skip to main content
roberto78609064
Participant
May 31, 2017
Answered

Error Message: "The Acrobat PDF browser plug-in is missing"

  • May 31, 2017
  • 1 reply
  • 13874 views

When I try to reinstall Acrobat Reader DC, I am told that it is already installed.  Re-installation does not help; the problem recurs from time to time.

Any suggestions?

This topic has been closed for replies.
Correct answer Adorobat

Hi roberto78609064,

Could you please try removing Reader using Cleaner tool and reinstall Reader as suggested in the link below and see if that works:

My acrobat doc pdf browser plugin in missing

Which Browser and the Operating System you are using?

What is the version of Reader installed on the computer?

Launch Reader>click Help>select About Adobe Acrobat DC to check the version.

Awaiting your response.

Shivam

1 reply

Adorobat
Community Manager
AdorobatCommunity ManagerCorrect answer
Community Manager
June 1, 2017

Hi roberto78609064,

Could you please try removing Reader using Cleaner tool and reinstall Reader as suggested in the link below and see if that works:

My acrobat doc pdf browser plugin in missing

Which Browser and the Operating System you are using?

What is the version of Reader installed on the computer?

Launch Reader>click Help>select About Adobe Acrobat DC to check the version.

Awaiting your response.

Shivam

roberto78609064
Participant
June 1, 2017

Thank you for your prompt and helpful response, Shivam.

I followed your suggestions and believe the problem is solved.  I'll let you know if it recurs.

Thank you!

Roberto

Adorobat
Community Manager
Community Manager
June 7, 2017

You're Welcome.