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Error no soportado

New Here ,
Aug 07, 2023 Aug 07, 2023

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Al momento de utilizar Adobe Reader Pro, cuando hago un documento en blanco sin guardar y solicito firmas electronicos, no se puede enviar y me marca este error, antes si funcionaba

 

Funciona cuando grabo el archivo y le doy nombre pero no al crearlo sin salvarlo

 

image.png

TOPICS
Crash or freeze , General troubleshooting , PDF forms , Windows

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Adobe Employee ,
Aug 07, 2023 Aug 07, 2023

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Hi @Roberto31540362p806 

 

As the workflow explains, the document is just created; it's neither saved nor given a name. Unless you don't save it, it's just a blank/new page. Such a file will return an error. It's an expected behavior.

 

The document sent for signature or prepared to send for signature needs to be saved first and then proceed further.

 

Thanks,

Akanchha

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