Error pantalla completa Adobe Reader

New Here ,
Mar 08, 2018 Mar 08, 2018

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Buenos días.

Tengo un problema con Adobe Reader. Poseo un Lenovo Yoga 910, y puedo usarlo como ordenador, o abatiendo la pantalla como Tablet. Mi problema viene al usarlo como Tablet y abrir un documento PDF en pantalla completa, que su programa se queda con la pantalla en negro, sin embargo al abrirlo sin abatir la pantalla no da ningún problema. Me gustaría saber si saben de alguna solución a dicho problema ya que me es necesario para el trabajo el poder usarlo como Tablet y el poder abrir catalogos en PDF.

Muchas gracias.

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correct answers 1 Correct answer

Adobe Employee , Apr 27, 2018 Apr 27, 2018

Hi Juangreca,

We apologize for the delay in response to your query.

If you are still experiencing the same problem, then you may check the following.

Open Adobe Reader and go to its preferences setting- Adobe Reader>Edit>Preferences>General> Check "Touch Mode" & "Show touch keyboard if devices is in touch or tablet mode"

If this doesn't make change then you may share the exact version of application, Open Adobe Reader> Help> About Adobe Reader.

And the exact build of your device.

If possible, plea

...

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Adobe Employee ,
Apr 27, 2018 Apr 27, 2018

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Hi Juangreca,

We apologize for the delay in response to your query.

If you are still experiencing the same problem, then you may check the following.

Open Adobe Reader and go to its preferences setting- Adobe Reader>Edit>Preferences>General> Check "Touch Mode" & "Show touch keyboard if devices is in touch or tablet mode"

If this doesn't make change then you may share the exact version of application, Open Adobe Reader> Help> About Adobe Reader.

And the exact build of your device.

If possible, please share the screen recording of Reader's full screen mode, when its working fine and when it doesn't.

This would be helpful for us to understand the issue correctly.

Regards,

Akanchha 

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New Here ,
Nov 17, 2019 Nov 17, 2019

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Buenas noches tengo un problema muy parecido, yo tengo una lenovo YOGA 530 y en ocasiones solo al selecciónar la pantalla con el mouse o touch se pone la pantalla negra como pixelada (como en la imagen), anteriormente no sucedía eso. Se quita al tocar en modo touch de nuevo la pantalla pero sucede repetidas veces y es muy molesto. Agradecería much si me pueden ayudar.adobe.png

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New Here ,
Apr 13, 2020 Apr 13, 2020

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Tengo el mismo inconveniente 

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New Here ,
May 05, 2020 May 05, 2020

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el mismo problema y adobe no da respuesta, que hacer, es molesto,tengo window 10 pero no hay mner, ya he hecho de todo y nada que corrige

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New Here ,
Jun 27, 2020 Jun 27, 2020

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Hola, Al parecer es un problema con el Directx, logré solucionarlo al actualizar la versión de windows 10.

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New Here ,
Sep 27, 2020 Sep 27, 2020

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Me sucede lo mismo, ¿alguien ha conseguido solucionarlo? 

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Den una solucion por favor.... teniendo un programa así de nada sirve

 

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New Here ,
Jan 15, 2021 Jan 15, 2021

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AMIGO, TENDRÁS UNA SOLUCIÓN PARA ESTE MALDITO PROBLEMA??

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New Here ,
Jan 15, 2021 Jan 15, 2021

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Queremos una solución al problema de la pantalla negra. Con este problema, es un programa totalmente obsoleto.

DENNOS UNA SOLUCIOOOON!!!! GRACIAAAAAS!

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New Here ,
Mar 15, 2021 Mar 15, 2021

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encontre esto en otro post y me funcionó 

I found this fix in another thread and it fixed the same issues you are having that I was having as well:

Right-click on your Acrobat Reader DC icon on the desktop or navigate to the AcroRd32.exe file in this folder
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader

Choose "Troubleshoot Compatibility." Tell the troubleshooter to run this program in Windows 7 compatability mode.

It now works perfectly. NOTE: AcroRd32.exe is a 32bit program -- that's why it's in the (x86) folder. For some reason, Win10 won't run it properly.

 

en pocas palabras dale click  derecho en el icono del escritorio>>>propiedades>>>>compatiblidad>>>>ejecutar este programa en modo de compatibildad para:>>>> windows 7

 

Ami me funcionó.

 

Saludos

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New Here ,
Jul 16, 2021 Jul 16, 2021

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Amigoooo, me solucionaste la vida!!! Gracias 

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New Here ,
Oct 24, 2021 Oct 24, 2021

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El resumen genial y lo mejor es q funciona ^^ 

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Hola, yo he intentado solucionar mi problema.. El solucinador de problemas, en mi caso, no me permite poner Windows 7, me pone Windows 8, pero me dice que está solucionada la incompatibilidad. Sin embargo sigo teniendo el mismo problema, que es el siguiente:

He estado trabajando durante dos semanas en la edición de unos apuntes en PDF, corrigiendo y actualizando datos. Cuando ya estaba terminando, al grabar, han desaparecido caracteres... letras y números. El documento es ininteligible. Os adjunto una imagen del mismo. No sé cómo puedo recuperar o arreglar esto. Estoy desesperada.

Muchas gracias por anticipado a quien pueda ayudarme.

Un saludo

Captura de pdf.JPG

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Se me olvidó comentar, que el documento tiene más de 100 páginas..... Porque en caso de ser 10 lo comenzaba desde el principio.... OMG!!!!

Captura3.JPG

Captura2.JPG

  

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New Here ,
Dec 04, 2021 Dec 04, 2021

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A ver si alguien puede ayudarte, porque realmente es una faena tremenda.

Suerte!!!!

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New Here ,
Mar 18, 2021 Mar 18, 2021

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Buenos días, Para solucionarlo deben actualizar DirectX, visual c++  y silverlight, desde el panel de control, Panel de control\Programas\Programas y características, si no lo tienen instalado, procedan a instalarlo, esto corregirá el problema, pueden empezar sólo actualizando o instalando DirectX.

Good Mornig, for solve this problem you need update DirectX, visual c++  y silverlight, please entry to: programs-and-features-control-panel.png

and update those programs.

You can also probe installing DiretX first.

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