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defaultqnowwy61nmt4
Participant
October 29, 2021
Answered

Every PDF in my Computer has changed to Chrome Documents

  • October 29, 2021
  • 2 replies
  • 9436 views

Either last week or the week before, I installed an updated Acrobat Reader.  Now I do not know if it happened then or what is going on.  Today I tried to download and document and save it as a PDF to my laptop.  Everytime I tried it downloaded and saved as a Chrome Document.  I early today, I sent an email to the company believing that they were preventing me from saving as a PDF, but as I'm looking at my files, I see every PDF document on my laptop has changed to a Chrome HTML document and I don't know why or how to fix it.  I went into Chrome and reset the Acobat extension as default and it is still saving every document as a Chrome HTML Document and I can only read the PDF online.  It cannot be saved to may computer as normal.  Can anyone help he understand what has happened or how I can fix this, or is this something new and you can no longer save PDF documents directly to your computer and they can only be read online from the site you downloaded them from.  Please, is you can give me any assistance I would appreciate it, because I am perplexed to find all my PDF documents converted to Chome document.

 

Correct answer S_S

Hello, I am having the exact issue, which has just started today. Please let me know what community suggestions worked for you. I am not finding applicable suggestions.

 


Hi @cynthia_8679,

Hope you are doing well. Thanks for writing in!

 

From the description, it seems the default application to open PDF files has changed to Google Chrome.

 

You might want to change it by following the steps below:

1. Right-click on any PDF file;

2. Click "Properties";

3. Click the "Change" button to the right of "Opens With;"

4. Select Acrobat Reader 

5. Click Apply

 

Hope this helps.

 

-Souvik

2 replies

G
gilt785
Participant
September 20, 2024

This worked for me.  Thanks!

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 20, 2024

    Thanks @gilt785 @cynthia_8679 for letting us know that it worked.

     

    The solution has been marked as correct for any future users with the same issue to use as reference.

     

    -Souvik

      T
      Test Screen Name
      Legend
      October 29, 2021

      You can try starting Acrobat Reader. then opening these PDFs with the Open menu. Does it work?

      D
      defaultqnowwy61nmt4Author
      Participant
      October 30, 2021

      I tried some of the suggestions from the community and they worked.  I now have all my PDFs changed back and I thank you all for you help.

      C
      cynthia_8679
      Participant
      August 13, 2024

      Hello, I am having the exact issue, which has just started today. Please let me know what community suggestions worked for you. I am not finding applicable suggestions.

       

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