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D
defaultbyunrtfmjwih
Participant
April 28, 2021
Answered

Exception processing message 0xc0000139 unexpected parameters

  • April 28, 2021
  • 14 replies
  • 81276 views

Di,

 

I got this message using Acrobat DC, What can I do ?

    Correct answer Laura34143654rw3b

    I just did the download and it fixed the problem.

     

     https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

    14 replies

    Show previous replies
    S
    Southwest Roa22367897qdkj
    Participant
    December 22, 2021

    Same issue. Anyone hae a permanent fix yet?

    M
    MacCoCo_office
    Participant
    December 8, 2021

    I'm so glad I found this post! I've been having this issue lately as well. I never would have thought that closing Quickbooks would make the Adobe error stop, but it does! Now I know how to work around, but it would be great if this could be fixed ASAP!

    B
    BS@IG
    Participating Frequently
    December 8, 2021

    I followed the procedure that Chad22042564ifeee posted and have been error free for a week.

    Chad22042564ifee just posted in a community you follow.

     

     
     

    Apr 28, 2021 02:28 AM in Acrobat Discussions

    Re: Exception processing message 0xc0000139 unexpected parameters

     

    One of my clients had the same issue and this method worked. Thanks for the easy fix.

     

    1. Please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  ,

     

    2. Reboot the computer once and reinstall the application.

     

    3. I just logged the client back in and reinstalled adobe acrobat.

     

    This worked...Note I had to uncheck the box for the adobe something verifyer. I think it may of been an update.

      B
      BS@IG
      Participating Frequently
      December 9, 2021

      Unfortunately, not even an hour after I posted about being error free for a week, the issue returned.  I am still seeking a permanent fix.

      C
      CEA-ACC
      Participant
      November 29, 2021

      This is still an issue as of 11/29/21. It's been happening for months now. For a while it was only happening when QuickBooks was on the login screen, now it happens any time QuickBooks is open. It's really annoying to have to close QB to use Acrobat. Don't know which program is ACTUALLY the problem, but I suspect QB as those developers never seem to care how their product plays with others, but I could be wrong. I am currently on version 2021.007.20099 and this happens when QuickBooks is open and I try to type ANYTHING. Even using Esc or hitting ANY key on my keyboard, even if I'm not trying to DO anything. I have also tried repairing my installation and making sure QuickBooks is updated as well. Windows 10, also up to date as far as I can tell.

        G
        Gian5C8D
        Participant
        December 1, 2021

        Hi, Same here. Having issues all the time. Employees complaining as well. Please any solution!!?

        Amal.
        Amal.
        Legend
        December 2, 2021

        Hi there

         

        Please check the correct answer marked in the smlar discussion https://community.adobe.com/t5/acrobat-discussions/exception-processing-message-0xc0000139-unexpected-parameters/m-p/12562831#M337284 and see if that works for you.

         

        Regards

        Amal

        Amal.
        Amal.
        Legend
        April 29, 2021

        Hi there

         

        Hope you are doing well and sorry for the trouble. As described you are getting the error 'Exception processing message 0xc0000139 unexpected parameters'

         

        Would you mind sharing the workflow/steps you are doing that leads you to this error message?

         

        What is the version of the Adobe Acrobat/Reader Dc you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for Updates.

         

        Are you on Mac or Windows machine and what is the version of the OS? Please check for any missing/pending updates and try updating the OS and reboot the computer once.  Also, please try to repair the installation of Adobe Acrobat/Reader DC application (Win Only) Go to Help > Repair Installation and reboot the computer once.

         

        You may also check out the similar discussion https://community.adobe.com/t5/acrobat-reader/adobe-acrobat-reader-dc-search-find-functionality-crtr... and see if that helps.

         

        Regards

        Amal

        D
        defaultbtio8y0jdrbb
        Participant
        September 14, 2021

        Same here! So glad I saw this thread. I closed QB to see if Adobe would work, and it did. No more "Exception processing message" while QB closed. Something has definately changed! What a pain to have to close one program to work in another... 

          B
          BS@IG
          Participating Frequently
          October 8, 2021

          Hi All,

           

          Sorry for the trouble.

           

          We have released an update for the Acrobat/ Reader.  Please try updating the applicaiton to the latest version and check if that resolves the issue.

          You may refer to the following help document for more information about the latest update version: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

           

          Let us know how it goes.

           

          Thanks,

          Meenakshi


          I have replaced the PC with a new one.  I have updated to Adobe Acrobat DC 21.007.20095.

          And yet, if QuickBooks is open I am unable to type text into a PDF.  If I close QuickBooks I type again in the PDF.  I can re-open QuickBooks and everything works for a few hours and then the error returns.

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          Windows - Entry Point Not Found
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          Exception Processing Message 0xc0000139 - Unexpected parameters
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          OK
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