Export - Conversion Error - reoccuring

[johnz28270111]

Hi, I keep getting an error message when I try to convert a file from PDF to WORD. See below. I have tried quitting the application and opening it again.

[ginam93332025]

I have been having this error for some time now and just decided to troubleshoot it today.  I uninstalled and reinstalled Adobe Reader and even used the Clean-Up Tool recommended for another error I found on this site. Nothing has worked. I am very frustrated and with my subscription cannot get phone customer service.  I will be following this thread in hopes that someone has an answer for us!

[Rockawalkin]

I am  having the same problem..... a glitch on their  part I hope since several of us are questioning this. It's a pain as it's slowing down my work.

[cynthiae81166394]

I also can not convert from a .pdf to a WORD today.  Is their system down?

[danielm5130077]

I get conversion errors when trying to convert pdf to an excel format.

[anim83647002]

me too i am having the same problem, and it is slowing down my URGENT work!!!

[highwayt15673303]

Did anyone find a solution? I am having the same issue!

[justinb11045617]

Same problem.  no fix yet?

[sylvainb11467385]

Same problem please help

[gregh38623233]

Seems there is a massive outage of AWS.  I guess adobe may be running on AWS?  Amazon AWS S3 outage is breaking things for a lot of websites and apps | TechCrunch

[williaml76991173]

Same problem as all of you. Hopefully, they get this resolved soon.

[irenes82535116]

just setting up Adobe on new PC and having the same issue.

[sb116]

Hi All,

(Edited)

The Adobe Web Services have an outage going on currently.

We apologize the inconvenience and will update you as soon as they are up and running.

Appreciate your patience.

Thanks,

Supriya

[danielm5130077]

Any updates yet?  The last one was almost 4 hours ago.  Patience is one thing.  Poor communications is another!

[Poorvi Singhal · Accepted solution]

Hi,

We are very sorry for the inconvenience caused. Please try converting your file through the online service: https://cloud.acrobat.com/exportpdf

Regards,

Poorvi

[danielm5130077]

It worked.  Thank you.

[irenes82535116]

This worked for me. Thank you. I'm sorry we're all having this issue but since I'm rebuilding my PC environment after a virus attack, I was pleased that it wasn't mine alone.

[Poorvi Singhal]

That's good to know!

Can you please check if you are still facing issues while using Export PDF through Reader?

Regards,

Poorvi

[irenes82535116]

Hi - Yes its working properly this morning. Thanks. Now I just need to get used to all these Window's 10 style screens!

[danielm5130077]

It works fine. Thanks.

Dan

Daniel P. Mullaney

danmullaney@earthlink.net <mailto:danmullaney@earthlink.net>

214-476-7223