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Participant
March 2, 2021
Question

Exporting PDF to Word and loosing watermark

  • March 2, 2021
  • 1 reply
  • 1796 views

When I export my letterhead from PDF to Word the watermark does not come thru. How can I fix that?

 

This topic has been closed for replies.

1 reply

Amal.
Legend
March 3, 2021

Hi Shirley

 

Hope you are doing well and sorry for the trouble. As described exporting the letterhead to Word looses the watermark.

 

Is this a behavior with a particular PDF file with watermark or with all the PDFs? Please try to export a different PDF having watermark and check if its working fine.

 

What is the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.01.20142 installed. Go to Help > Check for updates.

 

Also, please share the PDF file with us (If possible) so that we can check it at our end. Please upload the file to document cloud https://documentcloud.adobe.com/link/home/ , generate the link and share that link with us in Private message by clicking on the envelop icon on the top right orner of this page.

 

Regards

Amal

Participant
March 10, 2021

I uploaded a sample of what is happening to our letterhead loosing the watermark when converted to Word. I also tried another form and it worked fine. 

 

Let me know if you need me to upload it again. 

 

Shirley Radford

Legend
March 11, 2021

in the forum you do not seem to have shared or uploaded any samples or pictures, Shirley.