Extended Asian Language font pack for Acrobat Reader Dc v19

Forum|Forum|6 years ago
October 24, 2019
3 replies
48925 views

Hi,

I'm using a Win10 64 bit machine (Virtual) with Acrobat reader DC v19, I have tried to install the Extended Asian Language font pack on the same, unfortunately it's throwing an error while running, (Adobe Acrobat Reader Dc 15.007.20033 or latest must be installed before proceeding with this installation), Can you please provide me a resolution for this or give me the latest font pack which will support Acrobat Reader DC v19.

Thank You,

Sreeraju. RS

This topic has been closed for replies.

mathewh81039968

New Participant

I had this issue on a couple clients. What was blocking the install was actually a registry key (took me forever to find it).

Keep in mind if you don't feel comfortable editing the registry you probably should defer to an IT professional or at least a guide on how to export/import a registry key.

the bad key was here:

HKEY_CLASSES_ROOT\Installer\Products\68AB67CA7DA703520000CAF070E41400

this key is actually for the language pack, so it's as if it thinks it's installed already (but it isn't!).

anyway delete the whole key (export first to back it up just incase) and then retry the installer, it should work fine.

I

Ivan_lam

New Participant

Try this -> https://helpx.adobe.com/acrobat/kb/windows-font-packs-32-bit-reader.html#installationinstructions

K

Kris5D23

New Participant

Thanks Ivan, that link is the best solution! Even calling Adobe support they did not know about this and recommended getting a 3rd party font installer. This was easy to install and overwrote my 2015 Extended Asian Language Font Pack with a 2021 version.