Extract Pdf API is not extracting text from headers

New Here ,
May 13, 2022 May 13, 2022

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I have extracted the attached pdf file and got a json & excel tables.

The tables are extracted perfectly. (The attached pdf has removed sensitive numbers in the table)

But it seems to be ignoring the header (attached pic) completely,

including the part below.

"Purchase Order
#PO2017
2/2/2022"

 

Other simple tools have no problem extracting the text from the pdf file.

 

 

I think this issue is related to the link below.

"not extracting text from footer"

https://community.adobe.com/t5/document-services-apis-discussions/using-the-extract-not-getting-some...

 

the only difference is that mine is a header (a little bit long header)

 

Can anyone help with this?

TOPICS
Edit and convert PDFs , PDF forms , PDF Pack

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Hello,

Are you able to solve the issue? I am also having similar issue and not able to get information from the header. If no luch with this api have you explored any other tool which can solve this problem for us. Thanks

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