failed install

New Here ,
Jul 27, 2022 Jul 27, 2022

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Adobe acrobat downloads correctly but crashes at the end of the install with no trace. This is a fresh install of win7 pro so the system is entirely default. Only Firefox was installed first.

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Download and install

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Try a different browser. Certain conditions on your computer, such as security settings or browser cookies, can prevent the Acrobat Reader Installer from downloading. Often, the easiest way to resolve an unsuccessful download is to try the download again using a different browser

 

Regards,

Will

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi Charles,

 

Thank you for reaching out.

 

If you are trying to install Reader DC, please download the installer from the following help page: https://get.adobe.com/reader/enterprise/.

Check if that helps.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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