Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

failed to install adobe reader dc, "latest version already installed" message

New Here ,
Mar 07, 2019 Mar 07, 2019

I'm trying to install reader dc and installation goes well, but at the end the message "latest version already installed" appears, and my computer doesn't have any version of adobe reader or any other adobe product.

558
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 07, 2019 Mar 07, 2019
LATEST

You might want to have a look at this...

Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

"The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall."

I appreciate that you said no Adobe software is on your system but the installation process sounds like it's clearly finding something it doesn't like.

I want to emphasise here that I have no personal experience with this so I am not recommending it one way or another. Just a possible a solution for you to explore.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines