Ferramentas do adobe não aparecem

Hi Leticia,

Thanks for reaching out.

When you say, downloading Adobe on another machine, here, which Adobe application are you referring to? Is it freeware Acrobat Reader DC or Adobe Acrobat Pro DC?

If you are getting redirected online, then there's likely a chance that you are using freeware Reader DC.

Can you share the screenshot or screen-recording of the workflow, like which tool you use and where you have been redirected upon using them?

Thanks,

Akanchha