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Files not showing in file explorer

New Here ,
Sep 18, 2018 Sep 18, 2018

I've worked on a number of PDFs and saved them in a directory.  When I open file explorer it says the file is empty but if I look in recent documents and try to resave it to the same file it says it's there.  How do I see PDF thumbnails in file explorer?  I've tried going to Edit, General, show thumbnails but it still doesn't work.  Help!

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Community Expert ,
Sep 18, 2018 Sep 18, 2018
LATEST

Sounds like a Microsoft issue more than an Adobe issue... I would look under the Folder Options in Windows Explorer and make sure that hidden files/folders are displayed. Beyond that you would need to ask in a Windows forum.

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