Fill and sign does not work properly

New Here ,
Jun 24, 2021 Jun 24, 2021

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Hello,

I have an issue with Fill and Sign, more precisely Add text.

I have Macbook Air M1 since march 2021 and Adobe Reader works with no issue. I used Add text or Add signature a lot. Week ago I found out, that I can press Add text, insert to PDF file, but instead of writing my text I just see Enter text here (in my language) in grey color and can not do any thing.

If I save document, grey text stay in the document but with other text.

 

Do you now what to do? I reinstall Adobe Reader, but the same. I have same problem with iMac MacOS BigSur, but my coleague with Macbook Pro (2017) macOS Catalina have no problem.

 

Adobe reader.png 

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Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble.

 

We have released a new version 21.05.20054 , please update the application from the Help menu > Check for updates and reboot the computer once and see if that helps.

 

Regards

Amal

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New Here ,
Jun 24, 2021 Jun 24, 2021

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Thanks that helps. I hope now it will be no problem to use Adobe Reader. 🙂 (y) 

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Community Beginner ,
Jun 24, 2021 Jun 24, 2021

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Dear Amal

Thank you for your time and help. I have just followed your advice. Unfortunately, I (and others) have not yet been able to find any updates. Will it be released today?

Regards
Anthony

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Adobe Employee ,
Jun 29, 2021 Jun 29, 2021

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Hi Anthony

 

Sorry for the delay in response. Please try to download the patch manually from the link - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html and reboot the computer once and check.

 

Regards

Amal

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New Here ,
Jul 06, 2021 Jul 06, 2021

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