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fill and sign greyed out for one document.

34843379k73y
New Here ,
Jan 16, 2024 Jan 16, 2024

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fill and sign greyed out for one document, but the other document fill and sign section is not greyed out and can add a signature. Regarding the document I'm having a problem with, I have checked the document permission and it is allowed to be signed.

Screenshot 2024-01-16 233639.pngScreenshot 2024-01-16 233652.png

The first screenshot is the document I'm having a problem with, and the second screenshot is the one I can sign on. Please help me

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Security digital signatures and esignatures , Windows

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