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1

Fill in form field grayed out only allows me to requesting e signatures

New Here ,
Apr 22, 2024 Apr 22, 2024

I have several PDF forms that I fill in and save as my job jackets.

The original was created in 2019 and has worked great until last Thursday.

Now, When I go to fill in my information, the Fill In Form is greyed out and I have to click on Request E-Signatures and then cancel out of all pop up menus. 

HOW DO I TURN THIS OFF??

TOPICS
Security digital signatures and esignatures
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New Here ,
Apr 23, 2024 Apr 23, 2024

I have the same problem. Just started 4/23/2024

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

This is a bug in the latest version of Acrobat and Reader, which renders all form fields practically unusable. We are all waiting for Adobe to fix it...

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Community Beginner ,
Apr 24, 2024 Apr 24, 2024

Hi,


Same here 🙂

 

We waiting .....

 

Courage!

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

Hi SKemp,

 

Thank you for reaching out and reporting this.

 

The team is aware of the issue and is investigating further.

We will update you once we have more information from the team. We appreciate your patience.

 

Thanks,

Meenakshi

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Adobe Employee ,
May 02, 2024 May 02, 2024
LATEST

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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