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Fill n Sign is greyed out for protected pdf file - Acrobat PRO trial version

New Here ,
May 21, 2024 May 21, 2024

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I have a protected PDF file with unlocked form editing and signing (lock sign -> security info). Editing is allowed, while signing is blocked and grayed out (although it works for unprotected PDFs). I am using the Adobe Reader Pro trial version.

2024-05-21_14h00_51.jpg

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Security digital signatures and esignatures

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Hi Maksym37472292lswm,

 

Thank you for reaching out.

 

Please confirm if form fields have been added to the PDF form. If yes, that could be the reason the Fill & Sign tools are greyed out. Try to click on the form fields and enter text. For more information, refer to the following help document: https://adobe.ly/3R9qGyI

If that is not the case, share the PDF with us. We will check it on our end. 

 

Thanks,

Meenakshi

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