Participant

Question

Fill & Sign - 'The operation failed because Adobe Acrobat encountered an unknown error.'

Forum|Forum|8 years ago
July 6, 2017
12 replies
186479 views

When I try to save the PDF with initials and signatures it throws up the error, 'The operation failed because Adobe Acrobat encountered an unknown error' and then gets rid of the signature attempt.

Anyone else encountering this issue trying to add initials and signatures in Adobe Reader DC on Windows 10? Getting the same error on two PCs, fresh installs of Adobe Reader.

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AkanchhaS8194121

Legend

Hi Lazybum131,

We apologize for the delay in response to your query and sorry to hear the inconvenience caused to you.

I assume you might have experienced this problem with a specific file? If not, then do let us know.

For the particular file on which you are working currently, you may try recreating the PDF by choosing File > Print (select Adobe PDF as the printer) and then edit the file.

Let us know if this work around doesn't help.

Regards,

Akanchha

P

Parkdora7428

Participant

"recreating the PDF by choosing File > Print (select Adobe PDF as the printer) and then edit the file".

It was very helpful to me.

Many thanks

wordcats

Participant

This does not work for me either. When I try to export as PDF it says this feature not available. Same issues as everyone else. Horrible program.

L

lazybum131Author

Participant

Not a Windows specific error, Foxit Reader had no problems adding signatures, the drawing was smoother than in Adobe Reader too. 'Solution' for anyone else that has the same error.

D

Drivn Apparel

Participant

[abuse removed by moderator]

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