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2

Fillable Form Field Doesn't Allow Typing Text

New Here ,
Apr 19, 2024 Apr 19, 2024

All of a sudden, Adobe Acrobat does not allow me to enter text into a fillable form text field. When I click on the form field, the field populates with a darkened box and this popup menu shows up. I have unistalled and reinstalled the latest version. What is causing this problem? The only way it allows me to enter text is if I press "TAB" on the keyboard and the cursor jumps to the next box.

Screenshot 2024-04-19 151821.png

TOPICS
General troubleshooting , PDF forms
1.3K
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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your understanding

 

~Amal

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New Here ,
Apr 22, 2024 Apr 22, 2024

Thank you Amal. Can you help me understand what you mean? Has my issue specifically been reported or have other users experienced the same problem and it has been reported? It's been almost a week and I am still having trouble filling in my PDFs. I use PDFs every day in my business and this issue has slowed me down immensely. 

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

Same thing here...this is kind of urgent for a school board election absentee form.

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Explorer ,
Apr 23, 2024 Apr 23, 2024

Same issue here - I can't insert text into a text field on an Adobe PDF anymore. It just doesn't respond when I click the text field. I.E. The most basic function and purpose of Acrobat. When will a fix be pushed out?

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

I'm having the same issue. My form was working a few days ago…and now with the new Acrobat updates I'm getting the "Request e-signatures" box whenever I try to click on a text box. If I press return I'm able to enter text.

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Adobe Employee ,
May 02, 2024 May 02, 2024
LATEST

Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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