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Fillable forms in Chrome Browser

New Here ,
Sep 07, 2018 Sep 07, 2018

The PDF fillable form will not allow users to enter any data in the fields when the form is set to auto open in Chrome.  If downloaded it is working fine.  Any suggestions on how to allow the form to be interactive in the Chrome browser?  I do have the Adobe PDF viewer extension installed and active.

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General troubleshooting
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correct answers 1 Correct answer

LEGEND , Sep 07, 2018 Sep 07, 2018

When you view a PDF in a Chrome window it uses Chrome's built in PDF viewer, whatever add-ons you might have, and whether or not Acrobat Reader is installed. This is why forms aren't going to behave the same as if you opened them in Reader. It's a big problem and makes forms a lot less useful. All the browsers are going that way.

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LEGEND ,
Sep 07, 2018 Sep 07, 2018

Is Adobe Reader installed?

Has Adobe Acrobat Reader in Chrome been enabled?

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New Here ,
Sep 07, 2018 Sep 07, 2018

Yes.  The Adobe Reader plugin is installed and enabled.

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LEGEND ,
Sep 07, 2018 Sep 07, 2018

But there isn't any such thing any more...

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New Here ,
Sep 07, 2018 Sep 07, 2018

Sorry.  It is the PDF Viewer.  And it is enabled.  This plugin/extension allows a pdf to auto-open in Chrome and that is working.  Only problem is that all the interactive functionality of the pdf is gone.  If you download, it is ok.

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Community Beginner ,
Jun 04, 2020 Jun 04, 2020
LATEST

Some forms cannot be filled using Chrome installs of Acrobat Reader.

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LEGEND ,
Sep 07, 2018 Sep 07, 2018

When you view a PDF in a Chrome window it uses Chrome's built in PDF viewer, whatever add-ons you might have, and whether or not Acrobat Reader is installed. This is why forms aren't going to behave the same as if you opened them in Reader. It's a big problem and makes forms a lot less useful. All the browsers are going that way.

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LEGEND ,
Sep 07, 2018 Sep 07, 2018

Right-click the link to the pdf, save it to your computer, open Reader and use File>Open to open the form.

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New Here ,
Sep 10, 2018 Sep 10, 2018

Yes, but was hoping to avoid that extra step as many visitors accessing the form will not know to do that.  I guess I will need to add some additional information.  Thank you!

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LEGEND ,
Sep 10, 2018 Sep 10, 2018

Don’t forget to give information on what to do in Android and iOS, which at least half of web visitors do today.

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