Font Color Changes when Converting Word to PDF

[Lauren34832205giey]

I'm running Windows 11 home and continuous reader 2023.006.20380 64 bit.

When I try to save my word doc as a PDF via File, Save As the PDF doesn't open automatically anymore - why??

When I do open the PDF the font color changes from white to black on some of the letters. This just started today out of the blue. I have the same problem on a laptop running windows 10.

I've uninstalled adobe and reinstalled. Rebooted laptop. Checked COM addin and adobe is not there. Please help. Thank you!

[Jayne34832263y0o8]

I have the same problem with MS Publisher. Very annoying.  The colors of the text automatically go to black. I tried using RGB, CMYK, and Pantone. Didn't make a difference.

[Tanvi Rastogi]

Hi 

Please reach out to Microsoft for the font color issue as File > Save as > PDF is a Microsoft functionality. In case you are using Acrobat Pro, you can convert to PDF using the Acrobat addin.

Thanks

Tanvi

[Richard27241325z5vl]

I have the same problem, and the Acrobat addin didn't fix the issue.

[S. S]

Hi @Richard27241325z5vl,

Hope you are doing well. Sorry for the trouble with creating PDFs.

If you experience the issue with the Acrobat Plug-in, would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Menu > Help > About Acrobat);

2. The original Word document, and the PDF file that you created.

More info on how to avoid color shift when creating PDFs can be found here: https://adobe.ly/4j6jwGE.

Look forward to hearing from you.

Regards,
Souvik.

[JR Boulay]

[MOVED TO THE ACROBAT READER DISCUSSIONS]