Frustrated!! Will not print on MAC OS 10.13

Hello Stephenl,

We're sorry for the trouble you had with Adobe Reader. With the above description I can understand that you are not able to print any PDF file, Is that correct?

As correctly mentioned by Andi Inston, there are not screenshots uploaded here. If you wish to upload a screenshot, refer to the article https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

To resolve the issue, please try the following steps mentioned below:

• Reboot the computer and the printer once.
• Then launch Adobe Reader and check for any pending updates from help>check for updates, reboot the machine after installing any updates and then try printing again.
• Make sure that you have the latest version of Printer driver/firmware installed.
• You can also refer and try the suggestions from the following Adobe article Troubleshoot PDF printing in Acrobat and Reader
• If Adobe Reader still freezes after installing the latest update, then reboot the machine and then use Acrobat cleaner tool to remove installed Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
• Reboot the computer again and install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

There are no screens or pictures. You cannot email attachments to the list.

What is the "Adobe" you are trying to download? If it's Adobe Acrobat Reader, please go to http://get.adobe.com/reader

If that doesn't work please tell us EXACTLY what happens and in detail what you tried, with any messages in full please.

This latest version is what you need for Mac OS 10.13.