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A
Anonymous
May 16, 2020
Question

Having issue with Google Chrome loading pdf

  • May 16, 2020
  • 1 reply
  • 2483 views

My issue I have is that I am pulling a pdf form from a website that is needing my signature. It is an embedded pdf to the website. Soon as I am done signing it it is supposed to then load it back into the website acknowledging that it has been signed. The bottom line I DO NOT need to download onto my computer. The website does not offer ways to upload the signed document. I do not have this issue with internet explorer but for the principle and other work requirements to be using Chrome instead of internet explorer. 

 

This is the message I recieve. 

 

"The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader. "

This topic has been closed for replies.

1 reply

try67
Community Expert
try67Community Expert
Community Expert
May 17, 2020

Chrome uses its own internal plugin to show PDF files. This plugin is unfortunately not as good as it should be.

Report this issue to the developers of Chrome, or save the file locally (which is what happens anyway when you open it) and view it in Adobe Reader, if you want it to work properly.

B
ber2014
Known Participant
May 24, 2020

Your PDF file has dynamic XFA architecture. The existing browsers are unable to open these files. You have two options:

 

Options 1. Just use this file as is. To view this file, download it locally, then open it either in Adobe Reader or Adobe Acrobat. Trying to open a dynamic XFA file in a browser may result in an error message, such as your error message ("Adobe Reader 8 or higher required...") or error message "Please wait...". The text of the error message depends on the browser. You can download your file either (a) by clicking on it by the right mouse and then selecting "Save Link", "Save Target As"... or (b) by clicking on your file by the left mouse and then using "Download", "Save Page As" (while ignoring your error message).

 

Option 2. Convert your file to the normal plain PDF file. All fill-in fields will be lost. To fill in the form you will need to recreate the fields or just insert your text everywhere on page by Adobe Reader Fill&Sign. Note: As long as your file remains dynamic XFA the Adobe Reader Fill&Sign will not work. 

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