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HELP! I NEED MY REFUND

New Here ,
Jan 18, 2017 Jan 18, 2017

The Adobe PDF converter doesn't work as advertising and I ended up canceling my subscription...now waiting on refund, I've been waiting in chat for multiple times for hours! I just really like my refund please.

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Adobe Employee ,
Jan 20, 2017 Jan 20, 2017

Hi jeanh34928858,

Could you please help us with the email id on which the subscription was made via private message. I have sent you a private message, please check the inbox.

Thank You,

Shivam

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New Here ,
Jan 22, 2017 Jan 22, 2017

Help I need a refund also!! Its taking me in circles. I just ordered & want my money back now!! This is CRAZY! Never again

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Adobe Employee ,
Jan 26, 2017 Jan 26, 2017

Hi dionnem85419886,

Could you please let me know the email id on which you have bought the subscription via private message, i have sent you a private message for the same, please check the inbox.

Thank You,

Shivam

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New Here ,
Feb 24, 2017 Feb 24, 2017

I also need my refund, I signed up for the month to month basis in January. Now it's automatically taking money from me without my consent each month.

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LEGEND ,
Feb 24, 2017 Feb 24, 2017

Have any of you sent a private message to Adorobat like they requested?

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New Here ,
Apr 05, 2017 Apr 05, 2017

I need a refund

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Adobe Employee ,
Apr 05, 2017 Apr 05, 2017
LATEST

Hi jenniferh6809520,

Please visit this link to cancel the subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services .

You may also contact our Support here: Contact Customer Care, click Still need help, Contact us. You might need to login into your Adobe account before contacting Support.

Please refer to the following link: Legal subscription terms | Adobe

Let me know if you have further questions.

Thanks!

Shivam

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