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J
jeanh34928858
Participant
January 19, 2017
Question

HELP! I NEED MY REFUND

  • January 19, 2017
  • 3 replies
  • 654 views

The Adobe PDF converter doesn't work as advertising and I ended up canceling my subscription...now waiting on refund, I've been waiting in chat for multiple times for hours! I just really like my refund please.

This topic has been closed for replies.

3 replies

jenniferh6809520
jenniferh6809520
Participant
April 6, 2017

I need a refund

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
April 6, 2017

Hi jenniferh6809520,

Please visit this link to cancel the subscription: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services .

You may also contact our Support here: Contact Customer Care, click Still need help, Contact us. You might need to login into your Adobe account before contacting Support.

Please refer to the following link: Legal subscription terms | Adobe

Let me know if you have further questions.

Thanks!

Shivam

M
macumbiaa99692532
Participant
February 24, 2017

I also need my refund, I signed up for the month to month basis in January. Now it's automatically taking money from me without my consent each month.

~graffiti
~graffiti
Legend
February 24, 2017

Have any of you sent a private message to Adorobat like they requested?

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
January 20, 2017

Hi jeanh34928858,

Could you please help us with the email id on which the subscription was made via private message. I have sent you a private message, please check the inbox.

Thank You,

Shivam

D
dionnem85419886
Participant
January 23, 2017

Help I need a refund also!! Its taking me in circles. I just ordered & want my money back now!! This is CRAZY! Never again

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
January 26, 2017

Hi dionnem85419886,

Could you please let me know the email id on which you have bought the subscription via private message, i have sent you a private message for the same, please check the inbox.

Thank You,

Shivam

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