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Hi
I have started a course for which I have received some literature in pdf format. I have made hand written annotations to a pdf file using my Samsung Note tablet, which I have then put into Dropbox, with the intention of storing on my IMAC.
I then tried to open this file on my IMAC but received a message that Adobe Reader couldn't open it as the file was not supported, or might have been damaged.
Any ideas on how I might be able to get around this problem?
Do I need something other than "Reader"?
Comments will be very gratefully received by this novice user
regards
"not supported, or might have been damaged."
That's key. If you're using Safari to download PDFs, it can do this.
Trash the SPD file. It can't be repaired.
Download the Adobe Reader FULL installer here: http://get.adobe.com/reader/enterprise/
Save the DMG to your downloads folder.
Go to: Mac HD/Library/Internet Plugins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Download AppZapper (it's a free trial) and install it.
Launch AppZapper, and drag the Adobe Reader ap
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"not supported, or might have been damaged."
That's key. If you're using Safari to download PDFs, it can do this.
Trash the SPD file. It can't be repaired.
Download the Adobe Reader FULL installer here: http://get.adobe.com/reader/enterprise/
Save the DMG to your downloads folder.
Go to: Mac HD/Library/Internet Plugins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Download AppZapper (it's a free trial) and install it.
Launch AppZapper, and drag the Adobe Reader app to the window.
"Zap" it and anything else in the window to the trash.
Empty the trash.
Install Reader from the downloaded DMG and re-download the SPD file.
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Hi Mike
Many thanks for your response.
I'll certainly give that a try.
regards
John
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Hi Mike
I followed your instructions, but unfortunately got the same result as before.
So, back to square one!
regards
John
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Hi Mike
I went back over your comments point by point, and realised that I had made a mistake.
I corrected my error and tried it again and bingo!
It worked perfectly.
Great outcome
Thanks and regards
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Hey mike
i did what you said
the file come from my PC notation player so i transcribed it again and re-downloaded adobe reader and zapped the old one
still doesn't work
can you help?
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