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O
Orna5C3A
Participating Frequently
October 20, 2020
Question

How can I stop propts for password ?

  • October 20, 2020
  • 2 replies
  • 1372 views

Hi,

 

Recently I am receiving multiple pop up prompts from adobe requesting me to enter my password.

I am not sure why it started (but, BTW, I also noticed recent changes in the onlone pdf reading and dowloding settings).

I have two questions:

-how to check if it genuineley from adobe?

-how can I stop these prompts

 

I am not providing the password as I am not sure whether it is a genuine adobe thing. Also it is not clear to me why I should provide the password when not using adobe products

 

Thank you

O

    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    October 20, 2020

    I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


    I hope this helps. Best of luck to you.

      O
      Orna5C3AAuthor
      Participating Frequently
      October 20, 2020

      In the time that I took the password request photo it appeared when I opened a pdf file but it can appear at any time (even just after startup)

      Same about the verification message

      To your earlier question - I think it is asking me to provide my adobe password.

      I have changed my password recently, just in case (and never provided it when prompted by such messages)

       

      Thanks

      O

        

      Jeffrey_A_Wright
      Jeffrey_A_Wright
      Legend
      October 27, 2020

      Anyone??

       

      I did register to Adobe to get the option of electroning signature in pdf files. This was long time ago but I am stillusing this option. Can the validation and password requests be related to this?

      The thing is that I get those requests regardless using pdf. I get the request messages first time on starting up my computer.

       

      Thanks

      O


      O, I am sorry but it is still unclear which Adobe application or service your question is in regards to.  What icon do you click on to open the program to view the PDF?

      Just Shoot Me
      Just Shoot Me
      Legend
      October 20, 2020

      What, Which, password?

      The one for your Adobe ID or the one you use when you start your computer?

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