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Participating Frequently
February 21, 2018
Question

How do I get the form documents (Hawaii State tax form N 109 to fill in the proper size numbers so that I can use the form.?

  • February 21, 2018
  • 2 replies
  • 2584 views

I  have been trying for more than 7 days to fill in form N-109 from Hawaii. How do I get it to work.  The numbers are too small and many are in the cents column.  I went to Hawaii State Tax office and they said the problem is you have to update the Adobe Acrobat reader.  They say it only needs updating and the program.  Their program works just fine.  I update and nothing happens.  I note on sysInfo.txt page 5 and other places under Windows detail it says Tablet PC and I have a stand alone Lenovo computer, that properly functions with the fill in function.

[Please do not post technical questions in the Lounge forum... Mod]

[2nd message I have moved The adobe acrobat reader DC is supposed to be able to work with Hawaii tax forms. ]

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    2 replies

    Participating Frequently
    February 22, 2018

    Reply to graffiti

    I go to hawaii.gov tax/form and find Form N11.  I then download.  The form is there to fill in.  I put numbers.  Usually with  forms when you fill in the numbers are fairly large with the big numbers in the dollar column and the cents in the cents column.  With the current program the numbers are ridiculously small  and in the cents column is 55.00 rather than just .00.

    ~graffiti
    Legend
    February 22, 2018

    Can you help me out here? I'm looking at the form and I can see where you add the dollar amount but I'm not finding anywhere to add "cents".

    I can add dollars and cents

    But when I click out, it rounds the number and removes the cents.

    I've got the form with the filename n11_f.pdf. Is that the same file that you are looking at? If so, can you please give me a sample of what you are seeing by using a screen capture like I have above? Thanks.

    Participating Frequently
    March 1, 2018

    I am talking about Form N 109. and I always put in .00 and it prints with the cents.  I think you have form N11 or Form N 15

    Participating Frequently
    February 22, 2018

    This is the Adobe Acrobat Reader DC and it is not letting me properly fill in Hawaii form N109?.

    What do I do to be able to fill in the Form N 109.

    The Hawaii State tax office says their system is working and WILL NOT CONFIRM THEY USE  Adobe Acrobat DC.  They are very poor communicators and would never really say what they use when I asked.  And only reiterated UPDATE.  UPDATE.  UPDATE SAYS UPDATE BUT SYSTEM APPEARS TO MALFUNCTION AND  ALWAYS SAYS UPSATED.

    ~graffiti
    Legend
    February 22, 2018

    First question. How are you opening the document? Are you clicking on a link in a web browser to get to it or have you completely downloaded the form and are using File>Open from within Reader to open it?