How do I get the form documents (Hawaii State tax form N 109 to fill in the proper size numbers so that I can use the form.?

Report · Feb 21, 2018

I have been trying for more than 7 days to fill in form N-109 from Hawaii. How do I get it to work. The numbers are too small and many are in the cents column. I went to Hawaii State Tax office and they said the problem is you have to update the Adobe Acrobat reader. They say it only needs updating and the program. Their program works just fine. I update and nothing happens. I note on sysInfo.txt page 5 and other places under Windows detail it says Tablet PC and I have a stand alone Lenovo computer, that properly functions with the fill in function.

[Please do not post technical questions in the Lounge forum... Mod]

[2nd message I have moved The adobe acrobat reader DC is supposed to be able to work with Hawaii tax forms. ]

Report · Feb 21, 2018

This is the Adobe Acrobat Reader DC and it is not letting me properly fill in Hawaii form N109?.

What do I do to be able to fill in the Form N 109.

The Hawaii State tax office says their system is working and WILL NOT CONFIRM THEY USE Adobe Acrobat DC. They are very poor communicators and would never really say what they use when I asked. And only reiterated UPDATE. UPDATE. UPDATE SAYS UPDATE BUT SYSTEM APPEARS TO MALFUNCTION AND ALWAYS SAYS UPSATED.

Report · Feb 21, 2018

First question. How are you opening the document? Are you clicking on a link in a web browser to get to it or have you completely downloaded the form and are using File>Open from within Reader to open it?

Report · Feb 21, 2018

What is the forum for? Is it to help? I have absolutely no way to ask technical questions to Adobe and now the Forum is not for technical questions. How many people think the moderator is correct in telling me please do not post technical questions.

Report · Feb 21, 2018

The "moderator" just moved your question to the proper forum. You initially posted in a forum for off-topic banter. Now you are in the proper forum. Did you see the questions I've asked? I'm trying to help you but you need to answer the questions.

Report · Feb 22, 2018

peterhawaii1 wrote
What is the forum for? Is it to help? I have absolutely no way to ask technical questions to Adobe and now the Forum is not for technical questions. How many people think the moderator is correct in telling me please do not post technical questions.

peterhawaii1

Please ask all the technical questions about the Adobe Acrobat Reader that you want to here in the Acrobat Reader forum. And if you want to chat about non-technical issues, go back to The Lounge where you first posted. And don't worry too much if you post to the wrong forum—we'll move it to the right place for you.

And we will ask more questions if we don't quite understand your issue. Most of us are volunteers who use the programs and know them very well, so please make sure your get this question answered.

Report · Feb 21, 2018

Reply to graffiti

I go to hawaii.gov tax/form and find Form N11. I then download. The form is there to fill in. I put numbers. Usually with forms when you fill in the numbers are fairly large with the big numbers in the dollar column and the cents in the cents column. With the current program the numbers are ridiculously small and in the cents column is 55.00 rather than just .00.

Report · Feb 21, 2018

Can you help me out here? I'm looking at the form and I can see where you add the dollar amount but I'm not finding anywhere to add "cents".

I can add dollars and cents

But when I click out, it rounds the number and removes the cents.

I've got the form with the filename n11_f.pdf. Is that the same file that you are looking at? If so, can you please give me a sample of what you are seeing by using a screen capture like I have above? Thanks.

Report · Feb 22, 2018

@~graffiti ,

In your screenshot, partially cut off in the upper right, note that it says, "ROUND TO THE NEAREST DOLLAR."

I live in Virginia and use an accountant. I fill out her forms with a pencil and put in cents and she also rounds them off when she fills out my tax forms.

If the form says round to the nearest dollar, peterhawaii1, there won't be a space for cents. Is that your question, and do you have another?

Report · Feb 22, 2018

Thanks Jane-e. Yeah, saw that. That's why I was wondering where they saw a column for cents and if I had the wrong form.

Report · Mar 02, 2018

I am on page 2 of form N109 calculating the loss for the NOL. I use all rounded off figures, and then add .00.

I note that if I put in 1111 all numbers appear very small in the cents column.

Report · Feb 28, 2018

I am talking about Form N 109. and I always put in .00 and it prints with the cents. I think you have form N11 or Form N 15

Report · Feb 28, 2018

peterhawaii1 wrote
I think you have form N11 or Form N 15

N11 because that's the one you mentioned. I'll see if I can get the other...

Report · Feb 28, 2018

So. I'm not seeing any issues with this form right off except the same one as the other. The font being used in the fields looks like Courier and that is the only font that is not embedded in the document (well, Helvetica Bold isn't either but I don't see that used at a quick glance).

I'll ask again, can you please share a screen-shot of the problem you are seeing so I know what to look for?

Report · Feb 22, 2018

It also looks like they are using the courier font for the fields which just happens to be the only font not embedded in the document.