How do I install Acrobar Reader DC for preview pdf attachments in Outlook 365?

Forum|Forum|10 years ago
March 17, 2016
2 replies
56687 views

A third party program uninstalled outlook mail preview program and I'd now like to install acrobat for the task.

This topic has been closed for replies.

Participant

I'm also reporting this problem on 09 September 2021.

Everything was working fine until I started my laptop today and clicked to review the attached PDF File. To my surprise, I saw the same KILLER message, as mentioned in this post , "This file cannot be previewed because there is no previewer installed for it".

Very Annoying, as my tasks now take twice the amount of time, since I have to keep on switching back and forth from Adober Reader to Microsoft Outlook.

Has anyone been able to rectify the issue?

I've tried what has already been suggested, but to no avail.

A

AlexLeadingEdge

Known Participant

Hi E5c0,

It seems there was two different versions of Adobe Acrobat Reader on the computer and they were blocking each other. I have used the AdobeAcroCleaner to get rid of everything Adobe Acrobat. I then reinstalled but still had the issue that the File Explorer preview didn't come back. I then used Revo Uninstaller to uninstall Adobe Acrobat Reader and delete left over Registry entries, and then reinstalled, which has worked.

D

donnabelle.h

Participant

this is the only thing that worked - thanks so much! IT (well, boss really) got me a new work computer and I couldn't get pdfs to preview for nothin'! tried uninstalling/installing/restarting - nothing worked. downloaded Revo, did the steps above in this pose and voila! thanks so much for sharing!!

_arojini

Participating Frequently

Hi edvard1960,

You can install Reader DC from the below mentioned link: https://get.adobe.com/reader/enterprise/‌

Also you might need to enable PDF Preview Handler option in your Outlook version by following these instructions:

Open Outlook and go to "File > Options > Trust Center"
Click on "Trust Center Settings..." button
Select "Attachment Handling" option from the menu on the left and click on "Attachment and Document Previewers..." button. ( Un-check the "Turn off attachment preview" option if its checked)
Locate and enable PDF Preview Handler option under 'File Previewing Options' dialog box.
Click OK to apply changes.

Let us know if this resolves your issue.

Regards

Sarojini

ronw86040253

Participant

I have enabled PDF Handler from the Trust Center but I am still getting this error message, "This file cannot be previewed because there is no previewer installed for it." What should I do?

I have already uninstalled all of my Adobe programs, restarted my PC and reinstalled them. I still cannot view .pdf in outlook.

Please help,

Ron.

ronw86040253

Participant

I should add that I am using Outlook 2016 on a Windows 32 bit PC.

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