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Participant
October 27, 2022
Answered

how do I obtain an offline MSI installer for 64bit adobe reader

  • October 27, 2022
  • 6 replies
  • 580755 views

Having a hell of a time figuring out which installer to use for a 64 bit adobe reader deployment via intune win32 app. I located a good process at https://www.youtube.com/watch?v=TVAADl2J65Y for the 32 bit version, but I cant find an offline 64 bit installer that will let me extract the MSI from it. 

 

Why is this so absurdly challenging?!

Correct answer ECS5E72

I think i figured it out. The English US language selection does not give you a 64 bit DL. Unfortunately, I had to use the all languages MUI installer which is twice the size of the 32 bit version i first attempted. It works, but 1GB for an intune app... welcome to adobe enterprise standards i guess.

6 replies

alexmorgan12
Participant
April 28, 2026

You’re not the only one facing this issue — Adobe changed the packaging structure for the 64-bit version of Acrobat Reader, which is why extracting a traditional standalone MSI the same way as the older 32-bit installer is no longer straightforward.

For enterprise deployment (including Intune Win32 apps), the recommended approach is to download the official 64-bit enterprise installer from the Adobe Enterprise Distribution page. The installer package provided there already includes the required MSI components intended for managed deployment scenarios.

Steps that usually work:

1. Go to the Adobe Enterprise Distribution portal
2. Select Acrobat Reader (64-bit)
3. Download the enterprise offline installer package
4. Extract the contents using:
   setup.exe /sAll /rs /msi EULA_ACCEPT=YES
   or unpack via extraction tools if needed
5. Use the extracted MSI for Intune Win32 packaging

Adobe moved away from providing easily extractable MSI files inside the public consumer offline installers, so the enterprise distribution portal is now the correct source for deployment-ready packages.

Also note that the 64-bit Reader deployment workflow differs slightly from the legacy 32-bit version shown in many older tutorials (including YouTube videos).

alisial111
Participant
March 7, 2026

Deploying Adobe Reader through Intune can definitely be confusing, especially when you're specifically looking for a 64-bit offline installer that allows MSI extraction. Adobe has shifted most of its enterprise distribution toward larger unified installers, which is why the MUI (multi-language) package often ends up being the only practical option for getting the 64-bit files needed for deployment. Many admins run into the same issue where the standard English installer defaults to 32-bit, while the full MUI package includes the 64-bit components required for enterprise deployment.

If the MUI installer worked for you, that’s usually the recommended workaround. After downloading it, you can extract the package and use the MSI for deployment via Intune or other management tools. The size is definitely larger, but it ensures compatibility across systems and language profiles.

Also, after dealing with long deployments and packaging tasks, it helps to take a quick mental break. I usually relax with a quick game during downtime — something simple like: https://subwaysurferapkhub.com

Participant
August 23, 2024

What a collossal heap of crap - do you guys just hate IT admins, or is it just gross incompetence for managing your software?

Meenakshi_Negi
Legend
September 3, 2024

Hi Christopher38639552uxah,

 

Thank you for reaching out, and sorry to hear about your experience.

 

Please let us know more about the issues you are experiencing. You may also share your suggestion or feedback directly with the product team via this page: https://adobe.ly/3X99Pym

 

Thanks,

Meenakshi

Participant
July 18, 2024
quote

Having a hell of a time figuring out which installer to use for a 64 bit adobe reader deployment via intune win32 app. I located a good process at https://www.youtube.com/watch?v=TVAADl2J65Y  for the 32 bit version, but I cant find an offline 64 bit installer that will let me extract the MSI from it. 

 

Why is this so absurdly challenging?!


By @ECS5E72

 

it can be challenging due to limited availability and distribution methods. Adobe may be prioritizes their streamlined web installers, which complicates deploying via tools like Intune. One solution is to use the enterprise distribution page or Adobe Customization Wizard to create a deployable package.!

Participant
April 26, 2023

I did it this way though I'm not sure if this has downsides. There might be better ways.

Step 1
Download the Adobe Acrobat Reader x64 installer from here

Step 2
Execute the installer on some VM or some lab machine or where ever...

Step 3
The installer first downloads a selft extracting archive to some directory in "%userprofile%\AppData\Local\Adobe\"
e.g. %userprofile%\AppData\Local\Adobe\3692AC6C-26A0-43DC-A8BC-ED717DF41ABC\3C08A5C8-AF84-40C3-A120-6C0D512A129B
So you can either rename the file 3C08A5C8-AF84-40C3-A120-6C0D512A129B to 3C08A5C8-AF84-40C3-A120-6C0D512A129B.exe and start it, or extract it using 7-zip or wait till the installer extracted the files to:
"C:\Program Files\Common Files\Adobe\Acrobat\Setup\{AC76BA86-1031-1033-7760-BC15014EA700}"
From there you can grab the msi installer and the other files.

Step 4
Use the files to create a package. I'm installing the up-to-date .msp with the msi (see here). Note that the msi is called acropro.msi but contains the reader. The msi can be executed like this:

msiexec /i AcroPro.msi PATCH=AcroRdrDCx64Upd2300120143.msp /QN
You might have to provide the parameter "PATCH" with the full path (instead of the simple file name, e.g.)
msiexec /i AcroPro.msi PATCH="c:\temp\AcroRdrDCx64Upd2300120143.msp" /QN
In Powershell App Deployment you can use this line:
Execute-MSI -Action Install -Path 'AcroPro.msi' -Parameters "PATCH=`"$dirFiles\AcroRead.msp`" /QN DISABLEDESKTOPSHORTCUT=1"

Add an .mst if you like.
This package is still larger than 800MB (though below 500MB if zipped).

Participant
May 2, 2023

Hello @17828285now8 

in your step 4 you mentioned to create package. May I know how to create package with all the files including .msi ?

I am trying to add Adobe Reader as part of intunet autopilot deployment and wondering on how I can create package for the Adobe Reader.

 

Thank you

Participant
May 2, 2023

Hi, I'm not sure about autopilot. But I usually deploy MSI packages in Intune using a win32 application though I wrap the application/installer in a powershell app deployment package. (example: https://andrewstaylor.com/2022/07/05/intune-app-packaging-a-beginners-guide-part-1-win32/).
But you can also use a simple powershell script to start the installation https://cloudinfra.net/how-to-deploy-an-msi-using-powershell-script-and-intune/ 
Either way you add all the files to a directory (including the powershell script/batch script/PADT script), create the .intunewin file using IntuneWinAppUtil (you can download that from Microsoft), add a win32application to intune which executes the script you wrote and use the msi guid as dectection rule.

AkanchhaS8194121
Legend
October 28, 2022

Hi @ECS5E72 

 

This information might help

To install Adobe Reader using MSI files, you need to download offline installer for Adobe reader from here Adobe Reader Enterprise. After Downloading, unzip de exe file with 7zip or WinRAR. Inside of folder, you will also find the msi file. You need to use the entire folder for installation, not only MSI installer. 

This enterprise tool kit suggestion would also help in extracting the MSI file. Please go through it once  https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/basics.html#expanding-exe-packages 

 

Thanks,

Akanchha 

ECS5E72Author
Participant
November 7, 2022

Thanks and sorry for the delayed reply. It looks like the english installer for windows 10 from this link is only 32 bit. How do i get this MSI installer for 64bit adobe reader?

ECS5E72AuthorCorrect answer
Participant
November 7, 2022

I think i figured it out. The English US language selection does not give you a 64 bit DL. Unfortunately, I had to use the all languages MUI installer which is twice the size of the 32 bit version i first attempted. It works, but 1GB for an intune app... welcome to adobe enterprise standards i guess.