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Participant
July 27, 2023
Question

How do I update Acrobat Reader on my PC

  • July 27, 2023
  • 2 replies
  • 435 views

I renew my account with Adobe annually but for some reason I'm unable to open a pdf that is Version 8. My version is 2023.003.20244| 64 bit. Shouldn't we automatically received updated versions with our paid accounts? Thanks in advance for any help or suggestions you can provide.

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2 replies

AkanchhaS8194121
Legend
July 27, 2023

Hi @Interpreter20210657yb0c 

 

Looking at the description above, we assume you are receiving an error upon opening a pdf file, " To view this file, you need Acrobat/Reader version 8 or higher...."

 

If you are getting this message while viewing a pdf in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Reader or Adobe Acrobat.

 

For more details : https://community.adobe.com/t5/acrobat-reader-discussions/pdf-won-t-display-please-wait/td-p/4788543 

 

Thanks,

Akanchha 

Bernd Alheit
Community Expert
Community Expert
July 27, 2023

What happens when you open the file in Acrobat Reader?