How [ ] do you cancel auto renew when it is not an option on Manage Plan?

[phillipc8713717]

And going through contact is impossible???

[Profanity removed by moderator. This is a public forum.]

.

[MichaelKazlow]

What plan are you trying to cancel? How and where did you purchase the plan? If you sign in to your account on adobe.com you should see all of your plans and have a cancel link.

[phillipc8713717]

Through Adobe.

No cancel option and if you follow the contact route it takes you round in a big circle never offering any contact details!

[try67]

I brought the matter to the attention of the Adobe staff. You should be contacted shortly by someone with a "STAFF" tag under their profile image.

[try67 · Accepted solution]

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

[phillipc8713717]

Doesn't work

[Rajashree Bhattacharya]

Hi Philip,

The best practice is to cancel the subscription on the 12th month.  Have you already contacted us here to cancel the autorenewal? http://helpx.adobe.com/contact.html Our account experts will be able to help you out most efficiently! Let us know if you have any questions.

Thanks

Rajashree

[phillipc8713717]

Yes I have tried this route, there is no cancel option and your link does not give any way to contact adobe it keeps taking me round in circles that lead no where. is there an actual email address to contact adobe?