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martint18367153
martint18367153
Participant
April 30, 2017
Answered

How to cancel the subscription

  • April 30, 2017
  • 3 replies
  • 2263 views

Hi can someone please tell me how to sign out of Adobe and cancel a subscription? Thanks

Martin

    This topic has been closed for replies.
    Correct answer Claudio González

    Cancel your Creative Cloud membership

    3 replies

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    May 2, 2017

    As you have been told, you posted to the forum called "Adobe Reader". Since Adobe Reader is free, you have posted to the wrong forum. Please tell us what product you are using.

    If you are on Creative Cloud, go to the Options button > Manage Account > and sign in > then Manage Plan > and finally Cancel plan.

    D
    dianaa66921343
    Participant
    May 2, 2017

    Guys, i won't stop till when you won't cancel this subscription. I chatted with a supported team about to cancel it. They informed me about I have to pay 50% of the remained amount. OK I deal. Today i see how Adobe Acrobat took next monthly payment. Are you kidding me?! Asking again and again CANCEL MY SUBSCRIPTION OR I'LL FIND THE WAY WHAT TO DO WITH YOUR ACTIONS! THANKS

    Claudio González
    Claudio González
    Legend
    May 2, 2017

    These "guys" you are addressing to here are mostly volunteer fellow users with no relationship with Adobe. We are not in charge of payments, we have nothing to do with subscriptions. If you want us to help you in any way, you must begin by explaining exactly your problem. As I mentioned before, this is the Reader forum, and Reader is a free product requiring no subscription.

      D
      dianaa66921343
      Participant
      May 2, 2017

      www.adobe.com Here we'd taken a Annual Plan and pay monthly. It's not a free.

      Claudio González
      Claudio GonzálezCorrect answer
      Legend
      April 30, 2017

      Cancel your Creative Cloud membership

      A
      aloish37720094
      Participant
      April 30, 2017

      *** ***

      [Vulgar language deleted by moderator after looking it up in Urban Dictionary]

      Claudio González
      Claudio González
      Legend
      April 30, 2017

      If my answer did not help you, perhaps you could care to tell us exactly to what you are trying to unsubscribe. Adobe Reader is a free application requiring no subscription.

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