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How to cancel trial of Acrobat Pro DC

New Here ,
Mar 03, 2017 Mar 03, 2017

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How do I cancel a trial membership that I do not want?

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correct answers 1 Correct answer

Community Expert , Jun 06, 2018 Jun 06, 2018

It's possible it changed as some point. If you agreed to a subscription and gave your credit card information before starting the trial period, then it's not surprising you'd be charged afterwards if you don't cancel it.

Generally speaking, a subscription can be cancelled here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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Community Expert ,
Mar 03, 2017 Mar 03, 2017

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Trial membership for what?

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New Here ,
Mar 03, 2017 Mar 03, 2017

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Adobe Acrobat Pro DC

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Community Expert ,
Mar 03, 2017 Mar 03, 2017

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There's no need to cancel anything. When the trial ends it will just stop working, I believe.

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New Here ,
Jun 05, 2018 Jun 05, 2018

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This is incorrect. I signed up for the 7-day free trial of Acrobat pro DC and gave my credit card info. When signing up for the trial it told me the date I had to cancel by or I would be charged $14.99 monthly. Now I cannot find the place to cancel.

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Community Expert ,
Jun 06, 2018 Jun 06, 2018

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It's possible it changed as some point. If you agreed to a subscription and gave your credit card information before starting the trial period, then it's not surprising you'd be charged afterwards if you don't cancel it.

Generally speaking, a subscription can be cancelled here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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New Here ,
Sep 12, 2017 Sep 12, 2017

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Cancel Acrobat Pro DC Trial. I believe they start charging when trial ends.

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Community Expert ,
Sep 12, 2017 Sep 12, 2017

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No, when the trial finishes you just can't use the application any more.

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New Here ,
Sep 12, 2017 Sep 12, 2017

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Thank you. I'll go with your answer, try67.

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New Here ,
Jun 05, 2022 Jun 05, 2022

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If you give a credit card it is never a FREE Trial 'only'! Essentially, you can use all the features for stated 'trial period'  BEFORE it becomes an automatic monthly subscription. Here - you have 14 days to cancel for full refund.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I would like to cancel my free trail 

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New Here ,
Oct 27, 2022 Oct 27, 2022

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You can cancel your trial or individual plan (purchased from Adobe) through your Adobe account page.

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