Skip to main content
Participant
January 24, 2014
Question

How to make Clickable Phone Numbers in PDFs

  • January 24, 2014
  • 5 replies
  • 105709 views

Hello,

I am creating Word Documents and converting them to PDFs. We put contact information in them such as names, phone numbers, email address.

I have already got email address to work, with the hyperlinks and that converts fine to PDFs, but I am having problem with phone numbers.

I have gone to hte hyperline and in the address typed tel:+0000000000 (of course switching out numbers), but it always attaches to a document path.  When I try to click on it in a PDF, nothing happens, but it shows clickable.  Mainly want this for people with smart phones to dial the number.

The whole concept works in Word on a smart phone, but we lose design and pages.  That is why converting to PDFs.

Any thoughts or help would be greatly appreciated.

Thank you,

    5 replies

    Participating Frequently
    February 17, 2023

    Apologies for being 9 years late in providing this answer, but I just found out today from Adobe Support that tel: hyperlinks will work in PDF documents, but only if you uncheck the two highlighted checkboxes in Preferences - Security (Enhanced) in the Acrobat applicatiion. 

    schroef
    Inspiring
    February 26, 2025

    it worked the first time. Now it simply keeps opening a blank html page in chrome. Super weird. First time it did open Phone Link, thats a windows app linked to mobile. I know this trick and have been using it for years. also on the web

    majedss
    Participant
    September 14, 2017
    tlb568
    Participant
    August 21, 2015

    I found this trying to solve my own problem.  And it is possible, at least now.  See below syntax when you right click on the number in Word and click on "Hyperlink...", I then saved as a PDF, emailed to myself, saved into iBooks, and tested just fine!  Don't know if anyone even still needs help with this...but I did!

    Participating Frequently
    August 4, 2017

    method of tlb568 works on Android! I used word to save to pdf, and then viewed the pdf using acrobat on an android phone. Clicking the link loads the phone number in the phone app.

    try67
    Community Expert
    Community Expert
    January 24, 2014

    The only similar thing I've encountered are hyperlinks on top of a phone number that launch Skype and attempt to call that number. In fact, I've even developed a script that automatically converts plain phone-numbers in a PDF to such links, but you have to have Acrobat to run it...

    Inspiring
    January 24, 2014

    Nothing like that is supported in PDF or Acrobat/Reader.