How to open document when user password forgotten?

[MCKuester]

Hello,

  I have a tax document that I user password protected.  DOH!  I forgot the password....  Is there a way to print or view the document, workaround?  Does Adobe provide a service?

Martin Kuester

[Jeffrey_A_Wright]

Martin, what Adobe software or service is your question in relation too?

[John T Smith · Accepted solution]

As far as I know, Adobe does not have any program that will break the protection on any document

[MCKuester]

Adobe Reader to view/print the document

[Bernd Alheit]

How does you protect the file with Acrobat Reader?

[joseph_5041]

How do I change the password

[AnandSri]

Hi @joseph_5041,

I hope you’re doing well. Thanks for reaching out!

If you created the PDF file, you can change the password through the Document Properties. Go to Menu > Document Properties > Security > Security Method, select the appropriate option, and remove the password by entering the current one. For more details, check out this Adobe article: https://adobe.ly/3MXZmRv

If you didn’t create the PDF and don’t know the password, you’ll need to contact the person who shared the file with you.

I hope this helps!

Thanks,

Anand Sri.

[default79bn4rxl7052]

I do not necessarily need to open the document but if I could just print it out and manually fill in the information that would suffice.

[Test Screen Name]

Once a password is set all Adobe software respects it. Adobe did not provide any "master key" to let you (or someone who got hold of your documents) unlock it anyway.