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How to open editing app

New Here ,
Dec 30, 2022 Dec 30, 2022

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I keep trying to open document I prepared in editable app I purchased and when I go to edit I just keep getting offers for free trials. How do I access the one I purchased? Same thing happens when I try to open it through my Adobe Creative Cloud App, although it shows I have the app and it's up to date.

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Edit and convert PDFs

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Adobe Employee ,
Dec 31, 2022 Dec 31, 2022

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Hi @chelaleo 

 

Hope you are doing well.

Your current account shows an Acrobat PDF Pack subscription registered under your existing Adobe account, which doesn't have the Editing feature available in it.

That means if you want to Edit a pdf file, you should have a subscription to Acrobat Pro, which can Edit the file using the desktop app Acrobat Pro and Document Cloud. 

https://helpx.adobe.com/acrobat/how-to/edit-text-images-pdf-files.html 

 

Thanks,

Akanchha

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