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Infra315783430wz6
Participating Frequently
September 21, 2023
Answered

How to remove "advert for a 7-day trial of Acrobat Pro"

  • September 21, 2023
  • 3 replies
  • 35965 views

In Adobe Reader there's an advert for a 7-day trial of Acrobat Pro in a paid CC subscription version of Acrobat Pro. how to remove it.  with a reg key ?

 

[Moderator moved the thread to the correct forum]

    This topic has been closed for replies.
    Correct answer Amal.

    no... the key bDontShowMsgWhenViewingDoc  or bAcroSuppressUpsell  dont remove it 


    Hi there

     

    Please check the correct answer marked in the similar discussion https://community.adobe.com/t5/enterprise-teams-discussions/adobe-acrobat-reader-dc-disable-start-free-trial/m-p/11388366#M28883 and see if that works for you.

     

    ~Amal

    3 replies

    I
    Infra315783430wz6Author
    Participating Frequently
    September 22, 2023

    sorry, I forgot to say, I have Reader version installed for all my users in my company, so I will like to remove it, cause they dont have a Pro subscription. So we deploy reader for all. There is some regkey like "bAcroSuppressUpsell" but , dont see the right key to remove that add. 

    Amal.
    Amal.
    Legend
    September 22, 2023

    Hi @Infra315783430wz6 

     

    Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/how-to-remove-quot-convert-edit-and-e-sign-pdf-forms-amp-agreements-free-7-day-trial-quot-commercial/m-p/12562285#M86073 and see if that works.

     

    ~Amal

    qmohos23012957
    qmohos23012957
    Participant
    December 1, 2023

    Yeah ist working. Thanks!  My fault! haha I have to put bDontShowMsgWhenViewingDoc  under FeatureLockDown\cIPM  

     


    This is not working for me. I have the exact same issue, but these registry settings are not suppressing either "try acrobat pro" buttons in either the top right or bottom left of the interface. They are extremely annoying, and we absoultely do not want our corporate users to be clicking on these. This is on version 23.006.20380 of 64 bit reader. Please help, and please tell your engineers to stop putting this in. Thank you.

    Amal.
    Amal.
    Legend
    September 21, 2023

    Hi @Infra315783430wz6 

     

    ++ Adding to the discussion

     

    I see that you have personal and company ID under the same email. Please logout of the application and log in with your company ID as described here https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html

     

    Regards

    Amal

      Karl Heinz Kremer
      Community Expert
      Karl Heinz KremerCommunity Expert
      Community Expert
      September 21, 2023

      I assume you have a CC subscription, it does come with Adobe Acrobat Pro, so just uninstall the free Reader and install Acrobat Pro and you should not see this add anymore. 

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