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How to remove "advert for a 7-day trial of Acrobat Pro"

Forum|Forum|2 years ago
September 21, 2023
3 replies
35945 views

In Adobe Reader there's an advert for a 7-day trial of Acrobat Pro in a paid CC subscription version of Acrobat Pro. how to remove it. with a reg key ?

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Correct answer Amal.

no... the key bDontShowMsgWhenViewingDoc or bAcroSuppressUpsell dont remove it

Hi there

Please check the correct answer marked in the similar discussion https://community.adobe.com/t5/enterprise-teams-discussions/adobe-acrobat-reader-dc-disable-start-free-trial/m-p/11388366#M28883 and see if that works for you.

~Amal

I

Infra315783430wz6Author

Participating Frequently

sorry, I forgot to say, I have Reader version installed for all my users in my company, so I will like to remove it, cause they dont have a Pro subscription. So we deploy reader for all. There is some regkey like "bAcroSuppressUpsell" but , dont see the right key to remove that add.

Amal.

Legend

Hi @Infra315783430wz6

Please check out the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-reader-discussions/how-to-remove-quot-convert-edit-and-e-sign-pdf-forms-amp-agreements-free-7-day-trial-quot-commercial/m-p/12562285#M86073 and see if that works.

~Amal

Karl Heinz Kremer

Community Expert

all I can say, is when HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cIPM\bDontShowMsgWhenViewingDoc = 1 the advert is there, and when is 0 , the advert disappears.

OK, for bDontShowMsgWhenViewingDoc needs to be in clPM: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html

bAcroSuppressUpsell has to be straight in FeatureLockDown.

Amal.

Legend

Hi @Infra315783430wz6

++ Adding to the discussion

I see that you have personal and company ID under the same email. Please logout of the application and log in with your company ID as described here https://helpx.adobe.com/enterprise/kb/enterprise-id-faq.html

Regards

Amal

Karl Heinz Kremer

Community Expert

I assume you have a CC subscription, it does come with Adobe Acrobat Pro, so just uninstall the free Reader and install Acrobat Pro and you should not see this add anymore.

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