Participant

Answered

How to remove the "try Acrobat Pro DC" advert on tab bar so you can actually see your tabs

Forum|Forum|5 years ago
November 23, 2020
8 replies
38861 views

At some point recently a big blue button suggesting I try Acrobat Pro DC has appeared on the tab bar, it's so large it blocks view of the tabs when viewing a pdf alongside another window (approx 95% of my use of acrobat reader). See image below.

How does one remove this? It's making the program difficult to use.

View PDF

Correct answer Steve363845083yag

This one isn't working for me either. This is forcing us to stay with 32 bit as users will click the shiny blue button.

I added the same key to the followin location and it seems to work:

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

Add a new DWORD and give it this name:

bAcroSuppressUpsell

Set its Data value to:

1

For this install, the following install was used:

x64.24.001.20615_MUI

S

simond93328584

Participant

Coming back to this in 2025 -- it's still there, still super annoying. I *have* Acrobat Pro on my work computer, I don't need it on my personal computer (which does already have an Adobe Photography subscription) -- why must I be bothered by adverts for things I already have? I would use it if I need it!

R

Raphael36022119nhpj

Participant

Hi,

I actually tried every solution existing to solve this problem.

The button does simply not disappear.

Is there any new information?

M

Matjaz17477054go19

Participant

Hello!

Try this for 64 bit Adobe Acrobat Reader (no WOW6432Node😞

Open RegEdit and Navigate to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

Add a new DWORD and give it this name:

bAcroSuppressUpsell

Set its Data value to:

1

Close RegEdit.

Open Acrobat Reader and there should be no more blue button with "Try..."

Be careful - WOW6432Node is only for 32 bit apps on 64 bit OS and it has no effect for 64 bit app.
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

S

Steve363845083yag

Participant

This one isn't working for me either. This is forcing us to stay with 32 bit as users will click the shiny blue button.

CHANTAL.DUMAS@BROSSARD.CA

Participant

Old thread but this fix did not work for me but that one (see below) worked without a reboot, do not creat cIPM folder juste add that Reg key under featurelockdown folder

Open RegEdit and Navigate to this key:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\

Add a new DWORD and give it this name:
bAcroSuppressUpsell

Set its Data value to:
1

Close RegEdit.

J

Jon@HH&C

Inspiring

I'd like to know why there's an advert for a 7-day trial of Acrobat Pro in a paid CC subscription version of Acrobat Pro and how to remove it.

Q

Quinten5FC6

Participant

Set the following value in registry:

key: HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown

dword: bAcroSuppressUpsell

value: 1

R

Rémi330321413ryk

Participant

Hello,

Thank you very much, it's working like a charm.

Regards,

S

smachicek

Participant

We noticed this button too with the latest release (21.001.20135). We already have all the upsell settings enabled and it doesn't remove this button. However, we did notice that if you open Reader you'll see the blue Try Acrobat Pro DC button but once you open a PDF it's no longer visible. So, we will continue to look for a way to remove it but at least it's not always visible.

S

smachicek

Participant

We have this working now. As I said previously, we already had all the upsell setings configured. Apparently, there was an issue with this version and Adobe has released a new version which does not have the Try Acrobat Pro DC button. The new release is version 21.001.20140. Thanks to this post that lead us to the solution.

J

Jaq15C3Author

Participant

Hi,
For me it didn't go away when you opened a PDF which was the problem as I
frequently work with several open - when having the window it the width of
the document (rather than full screen but wasted space) it prevented me
being able to navigate between different documents easily as I could only
see 1-2 tabs at a time as it took up so much space on the bar.

Hopefully that update fixes it, I can't test it as I don't have an OS
supported by adobe anymore.

M

MKairys

Participant

I couldn't agree more. but unless there's some registry hack, which I doubt...
I've even considered signing up for the free trial just to see if that would remove the button, but I'm reluctant to go through the hassle of unsigning, etc.