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John37032664ppwp
Participating Frequently
April 27, 2024
Answered

How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

  • April 27, 2024
  • 17 replies
  • 347466 views

Hi Everyone,

 

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

 

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

 

This is Driving me MAD!

 

Is there any way to stop this from happening?

 

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General  to turn off this annoying features. But this option is missing on my Acrobat Reader.

    Correct answer Steiner359

    So, the supposed "solution" (posted May 06, 2024) whereby you switch those Chrome settings back-n-forth did NOT work for me (and yes, I closed the browser and re-opened it before trying agian).

     

    I did find a way, though (see the attached JPG image):  Go to Menu [top, left] > Preferences > General, and uncheck these 2 settings:

    • Always open PDFs from printer.
      • *(This was the one that did it for me, since I was using "Print to PDF" at the time.)
    • Always open PDFs saved from the web.

     

    17 replies

    Show previous replies
    R
    Rachlax24
    New Participant
    January 13, 2025

    How do I do this in Safari?

     

     

    D
    donald_1556
    New Participant
    October 8, 2024

    The fix is in your Adobe settings.

    Menu->Preferences>General

    Untick the box below

     

    R
    Ramon375608665p31
    New Participant
    September 9, 2024

    Hallo,

     

    Ik heb de optie "PDF's automatisch openen bij downloaden van de Chrome-browser" binnen adobe acrobat reader wel kunnen vinden, maar in de PRO versie kan ik deze niet vinden. Ik heb versie 2024.003.20054.

     

    Kan iemand mij helpen deze optie te vinden in Adobe Acrobat PRO

    A
    Ajay32641618r4n3
    New Participant
    July 16, 2024

    For users who use new Version of adobe (2024)
    the feature is hidden in the Preferences tab in adobe
    1.Select your profile on the right upper side 
    2.select preferences
    3.select General
    4.uncheck the option Open PDFs Automatically when downloaded from chrome browser (something Like that)

    and Done

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      July 15, 2024

      Hi All,

       

      Thank you for your patience.

       

      The issue has been resolved in the July update released today. Please try updating the application to the latest version. In Acrobat, go to Menu > Help > Check for updates.

      For more information on the update, refer to the following page: https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjuly2024.html#dccontinuousjulytwentytwentyfour.

       

      Let us know how it goes.

       

      Thanks,

      Meenakshi

       

       

      Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

        P
        Patrix28427388vg9v
        New Participant
        July 18, 2024

        Hey Meenakshi, 

         

        The update has solved this issue completely. Thanks! 

         

        Is there a setting that let users customize which pdf files get to be opened automatically? For example, files that begins with certain names get opened automatically while others don't. 

         

         

        Best, 

        Patrix

          Qui X
          Qui X
          Participating Frequently
          April 30, 2024

          First, press Ctrl+K at Adobe Acrobat Reader Main menu. Go to general. And close the setting named (or something similar) "When PDFs are downloaded in the Chrome browser, they automatically open in Reader." This must work.

          /X
            J
            John37032664ppwpAuthor
            Participating Frequently
            April 30, 2024

            Hi,

             

            I've attached an image of what I see when I follow your instructions.

            Unfortunately I cannot see any option relating to Downloaded PDFs automatically opening.

              Qui X
              Qui X
              Participating Frequently
              April 30, 2024

              ?

              /X
                try67
                try67
                Community Expert
                April 28, 2024

                This is a setting of your browser, actually. Which one are you using?

                  J
                  John37032664ppwpAuthor
                  Participating Frequently
                  April 28, 2024
                  Google Chrome
                    J
                    John37032664ppwpAuthor
                    Participating Frequently
                    May 6, 2024

                    No, sorry. You need to report this issue to the developers of Chrome. The download option should save the file to your local computer, not open it. If it doesn't do that, it might be a bug.


                    Hi,

                    I rang Adobe today and they showed me how to fix this issue.

                     

                    When I rang them, they told me to go to the same web page that you mentioned.

                    And they told me to select 'Open PDFs in Chrome'.

                    This was already selected when I opened said web page.

                    But they told me that I needed to first click the other option 'Download PDFs', and then immediately re-select the second option 'Open PDFs in Chrome'.

                    Then they told me to restart my Browser.

                     

                    This resolved the issue that I had.

                    I can now download PDFs from Chrome - and the PDFs no longer automatically open in Adobe Acrobat reader when the Download is complete!

                    Hooray!

                     

                    It's strange as I could have sworn that I already tried the troubleshooting that Adobe eventually provided me.

                    It's also quite strange as I never remember changing any settings to begin with before the original issue occurred.

                     

                    Oh well, at least its resolved now anyway!

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