Participating Frequently

Answered

How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

Forum|Forum|2 years ago
April 27, 2024
21 replies
382910 views

Hi Everyone,

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

This is Driving me MAD!

Is there any way to stop this from happening?

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General to turn off this annoying features. But this option is missing on my Acrobat Reader.

PDF and browsers

Correct answer Steiner359

So, the supposed "solution" (posted May 06, 2024) whereby you switch those Chrome settings back-n-forth did NOT work for me (and yes, I closed the browser and re-opened it before trying agian).

I did find a way, though (see the attached JPG image): Go to Menu [top, left] > Preferences > General, and uncheck these 2 settings:

Always open PDFs from printer.
- *(This was the one that did it for me, since I was using "Print to PDF" at the time.)
Always open PDFs saved from the web.

Show previous replies

try67

Community Expert

This is a setting of your browser, actually. Which one are you using?

J

John37032664ppwpAuthor

Participating Frequently

Google Chrome

J

John37032664ppwpAuthor

Participating Frequently

No, sorry. You need to report this issue to the developers of Chrome. The download option should save the file to your local computer, not open it. If it doesn't do that, it might be a bug.

Hi,

I rang Adobe today and they showed me how to fix this issue.

When I rang them, they told me to go to the same web page that you mentioned.

And they told me to select 'Open PDFs in Chrome'.

This was already selected when I opened said web page.

But they told me that I needed to first click the other option 'Download PDFs', and then immediately re-select the second option 'Open PDFs in Chrome'.

Then they told me to restart my Browser.

This resolved the issue that I had.

I can now download PDFs from Chrome - and the PDFs no longer automatically open in Adobe Acrobat reader when the Download is complete!

Hooray!

It's strange as I could have sworn that I already tried the troubleshooting that Adobe eventually provided me.

It's also quite strange as I never remember changing any settings to begin with before the original issue occurred.

Oh well, at least its resolved now anyway!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded