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kail72479382
kail72479382
Participant
March 4, 2018
Answered

I am trying to save my adobe file; however, the "save as" page appears to be blank...

  • March 4, 2018
  • 1 reply
  • 1688 views

This has never happened before; however, when I tried to save the edited adobe file, the "save as" page is blank. I waited for 1 min just in case it's loading, but still, just blank page. Please help!

    This topic has been closed for replies.
    Correct answer try67

    Try this: Go to Edit - Preferences - General and tick off the box next to "Show online storage when saving files".

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    March 5, 2018

    Try this: Go to Edit - Preferences - General and tick off the box next to "Show online storage when saving files".

    S
    SusanM_770
    Participant
    January 7, 2022

    Jan 2022 here. Windows 10.  General preference for "Show online storage when saving files" already disabled.  "check for updates" indicates that I am current (screenshot attached). Feature worked like a champ as recently as July 2021, which was the last time I needed to alter/save any forms in PDF; however I use Reader almost daily for read-only files without issue. No clue when auto-updates may have occurred. This needs to be fixed!!!!

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