• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I cannot download a document on a MAC?

New Here ,
Apr 17, 2019 Apr 17, 2019

Copy link to clipboard

Copied

Can somebody can help me?

Views

3.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Apr 18, 2019 Apr 18, 2019

Bernd is correct. You are getting that message because your web browser is not using Reader to try and open the PDF. Many of them have their own pdf viewers and they don't always do a great job at opening pdf files. Especially if they are forms of a certain type. You need to right-click (or whatever the equivalent is on a Mac), choose to save the pdf, open Reader then use File>Open to open the pdf.

Votes

Translate

Translate
LEGEND ,
Apr 17, 2019 Apr 17, 2019

Copy link to clipboard

Copied

Maybe. But how about let's start with some details like, what version of Reader you are using, where you are getting the pdf from, what steps are you taking to open it and what exactly happens when you try.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 17, 2019 Apr 17, 2019

Copy link to clipboard

Copied

Adobe Reader DC-from canada.ca a questionnaire-352 KB-I click-a note says

Please wait and if it is not downloading upgrade your Adobe reader-which I did for MAC-and I dit it again and the questionnaire is never there downloaded.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 17, 2019 Apr 17, 2019

Copy link to clipboard

Copied

Download the PDF file and open it in Acrobat Reader.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 18, 2019 Apr 18, 2019

Copy link to clipboard

Copied

Bernd is correct. You are getting that message because your web browser is not using Reader to try and open the PDF. Many of them have their own pdf viewers and they don't always do a great job at opening pdf files. Especially if they are forms of a certain type. You need to right-click (or whatever the equivalent is on a Mac), choose to save the pdf, open Reader then use File>Open to open the pdf.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 17, 2023 May 17, 2023

Copy link to clipboard

Copied

LATEST

Problem is that the right click doesn't offer a save option, so you can't open it Adobe. This is again Canada Immigration, the most unfriendly site in the world. Needs scrapping and starting again.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines