I downloaded Adobe Reader DC but it will not launch

I downloaded Adobe Reader DC on my HP laptop. It will not launch. Now my Microsoft Edge won't launch either. I can not see ANY .PDF files!! HELPPPP

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Correct answer Adorobat

Hi gavinmmesserly,

Could you please try the following steps and see if that resolves the issue:

2- Restart the computer.

3- Download and install Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution

Let me know the results.

Thank You,

Shivam

Participating Frequently

Could you please let me know what happens when you try to launch Reader DC?

Do you see any error message?

Which Operating System you have on your machine?

Participant

I'm running Windows 10. I don't get an error message at all. The hour glass

appears and then goes away; nothing happens at all. And NOW my Microsoft

edge doesn't even open up properly to view .PDF files. Microsoft Edge

opens, I get a glimpse of it, then it just closes.

On Wed, Nov 16, 2016 at 4:55 AM Shivam Sharma <forums_noreply@adobe.com>

AdorobatCorrect answer