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M
mattj84808454
Participant
November 29, 2016
Question

I need help installing Adobe Acrobat Reader DC PRO

  • November 29, 2016
  • 1 reply
  • 735 views

I called Adobe on the phone and said they could not assist me since I had a "stand alone" version, instead of a subscription.

Can you please help me get my Reader on my new computer?

    This topic has been closed for replies.

    1 reply

    ~graffiti
    ~graffiti
    Legend
    November 29, 2016

    There is no "Adobe Acrobat Reader DC Pro." There is Acrobat Reader DC and there is Acrobat DC Pro. One is free. One costs money. Which one are you trying to install and what problems are you having?

    M
    mattj84808454Author
    Participant
    November 29, 2016

    the one that I paid for already but cannot locate the confirmation number for

    the paid one is the one that allows you to work with pdf document pages, correct?

    M
    mattj84808454Author
    Participant
    November 30, 2016

    That would be the full version of Acrobat DC, yes. What is the problem that you are having?


    The "Organize Pages" feature in the right hand column is grayed out and unusable. I often need to use that feature and need to get that working.  I already have a stand alone version of Acrobat, but I have a new laptop and a new desktop computer that I need to put that Acrobat on. I am trying to put it on the desktop computer first and downloaded Acrobat however when I open it I need a login info to complete the install.  Unfortunately I cannot locate my login info, which seems to be the crux of the issue here.  Can you help?

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