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J
Jovasquez1
Participant
January 11, 2020
Question

Impossibility to install Adobe Reader DC on Windows 8

  • January 11, 2020
  • 1 reply
  • 283 views

Hi,

I try to install Adobe Reader DC on Windows 8, it loads until 90% where it crashes. The error message is: newe version already installed. 

 

If i look in my settings, i don't have the application Adobe Reader or an other Adobe application.

 

I follow every stef of the 

Dépannage de l’installation d’Acrobat Reader | Windows

and it still doesn't work. What is the problem?

 

Thank you

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 6, 2020

Hi there,

 

We apologize for the delay in response to you.

Hope you have managed to find the solution and got the application installed successfully. If still experiencing the issue, refer to this help article here: https://helpx.adobe.com/in/acrobat/kb/error-1722--there-is-a-problem-with-this-windows-installer-packa.html

try the troubleshooting steps given and let us know if that helps. 

 

Thanks,

Akanchha

 

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