inability to open an docx file sent as an email attachment

[Invité]

After receiving an email with a docx file attachment, I was unable to open it. The error message says, Adobe Reader cannot open ....docx either because it is not a supported file type or the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). This is a very important document and more may follow soon. Should I uninstall Adobe Reader, then try to open the document ansd save it to the computer before reinstalling Adobe?

[pwillener]

A different approach; maybe easier to resolve:  In Control Panel, Programs & Features, do a Repair for both Adobe Reader and Microsoft Office - that should fix the file associations automatically.

[Invité]

Although this approach didn't work for me, I eventually found a solution in  another forum. Thanks to all who tried to help. It is much appreciated.

[Natty_S]

Ahaan! Uninstalling Adobe Reader doesn't help you. If the attachment is saved with .docx extention, why you are trying to open it in Adober Reader? Just open in with MS Word or OpenOffice (if you have). If still the file is unreadble or unable to be opened, this means the file is corrupted. You need to repair it or need to recover your data from it. You can try to Open and Repair the .docx file.

[ spam link removed ]

It would be helpful if word document is corrupted.

Thanks.