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bundyum
Participant
June 17, 2021
Answered

Install Adobe Acrobat Reader DC and Adobe Acrobat Pro at the same time

  • June 17, 2021
  • 3 replies
  • 17987 views

We have Azure Virtual Desktop infrastructure running virtual machines with Windows 10 Enterprise for Virtual Desktops. We have multiple users accessing each virtual machine.

Some of our users require Adobe Acrobat Reader DC, and some require Adobe Acrobat Pro DC.

It appears that once Adobe Acrobat Pro DC is installed, it removes Adobe Acrobat Reader DC from the virtual machine. Is there anyway to have both installed in parallel so that users are able to use either version based on their needs.

 

If possible I'd prefer to not split my virtual machines into VM's with only Adobe Acrobat Reader DC and VM's with only Acrobat Pro DC.

Thanks in adance.

    Correct answer Amal.

    Hi there 

     

    Hope you are doing well and thanks for reaching out. 

     

    The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application. 

     

    For more information, please check the help page https://adobe.ly/4p7Nput 

     

    ~Amal

    3 replies

    A
    AlexLeadingEdge
    Known Participant
    October 31, 2023

    I installed Adobe Acrobat Reader DC and then installed Adobe Creative Cloud and installed Adobe Pro, but the install of Adobe Pro seems to have removed Adobe Acrobat Reader DC. Now when the non-licenced Adobe users try to open PDF files it opens in Adobe Pro and demands a login for an Adobe account with a licence for Adobe Pro.

     

    I re-installed Adobe Acrobat Reader DC after installing Adobe Pro and both seem to have stayed functional. I can then set in Default Apps the Adobe Reader for the non-licenced Adobe users and log as a licenced Adobe user and log into Adobe Pro and set that as the default app for them.

      C
      cindy_5682
      Participant
      September 4, 2025

      I need Adobe Pro installed 

       

      Amal.
      Community Manager
      Amal.Community ManagerCorrect answer
      Community Manager
      September 5, 2025

      Hi there 

       

      Hope you are doing well and thanks for reaching out. 

       

      The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application. 

       

      For more information, please check the help page https://adobe.ly/4p7Nput 

       

      ~Amal

      J
      jueblu
      Participating Frequently
      October 15, 2022

      what still might work = parallel installation of the 32-bit-version of Adobe Reader and older Pro Acrobat versions. full offline installer download availabe: https://get.adobe.com/de/reader/otherversions/

      try67
      Community Expert
      try67Community Expert
      Community Expert
      June 17, 2021

      Installing Acrobat does not remove Reader. It is possible, though, that it conflicts with it, for example when it comes to the default application used to handle PDF files.

      B
      bundyumAuthor
      Participant
      June 27, 2021

      Thanks guys,

       

      We found that uninstalling / reinstalling has fixed the issue and both are now behaving 🙂

      H
      HarborSkip
      Inspiring
      December 10, 2021

      I installed Acrobat a couple days ago and now I am unable to install Reader for the first time.  From your experience, would you guess that if I uninstall Acrobat, then install Reader, then re-install Acrobat I might get past this issue?

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