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Installation failed with Acrobat initialization error

New Here ,
Apr 30, 2023 Apr 30, 2023

Bonjour à tous,

Depuis  hier, j'

 

essaye d'installer le lecteur de PDF. Mais quand j'éxécute le programme d'installation, le message d'erreur suivant apparait: "erreur d'initialisation de l'appilication". Puis le programme disparaît de mes téléchargements, m'obligeant ainsi à le réinstaller à chause fois. Ce problème commence à m'enuyer car j'ai vraiment besoin de ce lecteur.

Merci.

Capture d'écran 2023-04-30 215311.pngexpand image

TOPICS
Download and install , Windows
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correct answers 1 Correct answer

Adobe Employee , May 01, 2023 May 01, 2023

Hi Mr Inconnu,

 

Glad to know that. Thanks for confirming that the issue is resolved.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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Adobe Employee ,
May 01, 2023 May 01, 2023

Hi Mr Inconnu,

 

Thank you for reaching out and reporting this.

 

The links where you can download the Acrobat and Reader installers are currently experiencing issues. As a result, when you try to access those URLs, you may encounter 401 errors, and the installers are unavailable for download. This situation affects all the workflows that rely on obtaining the Acrobat and Reader installers. Rest assured that we are actively working on resolving this problem. We apologize for any frustration this may have caused.

We appreciate your patience.

 

Thanks,

Meenakshi

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Adobe Employee ,
May 01, 2023 May 01, 2023

Hi Mr Inconnu,

 

Thank you for your patience so far.

 

The issue has been resolved now. Please try to download and install the Acrobat Reader application.

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
May 01, 2023 May 01, 2023

Hi,
Thank you very much for your help. I will try to reinstall it and I will give you more results later.
Good evening.

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New Here ,
May 01, 2023 May 01, 2023

Hello again,

This message will conclude our discussion because the installation program has finally succeeded. I wanted to thank you for your speed and efficiency. I wish you the best for the future.
Mr Unknown

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Adobe Employee ,
May 01, 2023 May 01, 2023
LATEST

Hi Mr Inconnu,

 

Glad to know that. Thanks for confirming that the issue is resolved.

Let us know if we can be of any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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